Reference

What You Agree To When You Use pk845

These terms govern how your account works, what we can do with your data, and what you're agreeing to when you use pk845 where local law permits.

Account TermsPakistan EligibilityData & PrivacyJazzCash / Easypaisa / Raast Policy ContextContact Rights
pk845 What You Agree To When You Use pk845
LEGAL CONTACT PATHS

How to Reach Us on Legal or Policy Matters

If you have a question about your account terms, a data request, or a dispute over a transaction — including one made through JazzCash, Easypaisa or Raast — our support team is the right starting point. We handle legal and policy queries separately from general account help, so flag the nature of your request when you reach out.

Team online

Live Chat

Open the chat widget from any page on pk845. Mention it is a legal or policy matter so the agent routes it to the right team.

Email Support

Send your query to our support address with your registered account details. Legal requests are acknowledged within one working day.

Account Help Centre

Log in to your account and navigate to the Help section. You can submit a formal dispute or data request directly from there.

HOW WE HANDLE THIS

Data, Security and Your Account Rights

We collect only the information needed to run your account and process your transactions. Your data is not sold to third parties. Account security relies on OTP verification tied to your registered mobile number — the same number linked to your JazzCash or Easypaisa wallet if you use those for deposits. You can request a copy of the data we hold on you, or ask us to correct inaccurate records, by contacting support directly.

Data Retention We keep transaction records and account data for the period set out in our internal retention schedule, then delete or anonymise them securely.
Cookie Policy We use session and analytics cookies to keep your login active and improve how the lobby loads. You can manage cookie preferences from your browser settings.
Account Security Your account is protected by OTP authentication. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.
Request or Correct Your Data You have the right to request what we hold, ask for corrections, or raise a concern. Submit this through the Help section in your account dashboard.

Common Legal and Policy Questions Answered

These are the questions we get most often around account terms, data rights, and eligibility. If yours is not here, reach out through live chat or the account Help section.

Access depends on local law and the regulations applicable in your region at the time. You are responsible for confirming that using the platform is permitted where you are located.

We retain records for the period required under our data retention schedule, then delete or anonymise them. You can request details of what we hold before or after closing your account.

Yes. Log in, go to the Help section, and submit a data request. We will compile your transaction records — including JazzCash, Easypaisa and Raast deposits — and send them to your registered contact.

Accounts may be suspended for misuse, multiple registrations under one identity, fraud indicators, or chargeback attempts on valid transactions. We review each case before taking permanent action.

Contact support via live chat or email, state that it is a formal dispute, and include your transaction reference. Legal and policy queries are handled separately from routine account help.

We publish updates on the platform. Continuing to use pk845 after a change is posted counts as acceptance. Check this page periodically if you want to stay across any revisions.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.