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How pk845 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our platform — and how we keep that data secure.

Account data protectedJazzCash & Easypaisa payment data handled carefullyNo data sold to third partiesYou can request your data at any timePakistan-accessible support for privacy queries
pk845 How pk845 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

Have a question about your data or want to request a correction? Our support team handles privacy queries through the channels below. When you write in, include your registered account email and a brief description of your request — this helps us locate your record and respond accurately. We aim to acknowledge privacy requests promptly and resolve them in a reasonable timeframe.

Team online

Email Support

Send your data request or privacy query to our support email. Include your registered account address so we can pull the right record without delay.

Live Chat

Open the chat widget inside your account. Our team can log your privacy request and escalate it to the right department while you wait.

Account Settings

Some data preferences — such as communication opt-outs — can be adjusted directly inside your account settings without needing to contact support at all.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We approach data handling the same way we approach payments — keep it clean, keep it accurate, and only hold what we actually need. Your account data is stored on secured servers with access controls in place. We review our data practices when our systems or local regulatory expectations change, and we update this policy accordingly.

Cookie and Session Data

We use cookies to maintain your login session and track page behaviour for platform improvement. You can adjust cookie preferences through your browser settings at any point.

Account Security Measures

Account access is protected by OTP verification at login. If we detect an unfamiliar device or location, we flag the session and may prompt re-verification before granting access.

Data Retention Period

We retain your account and transaction data for as long as your account is active and for a period after closure, in line with applicable legal and financial recordkeeping requirements.

Requesting Changes to Your Data

You can request a copy of your personal data or ask us to correct inaccurate details by contacting support with your account email. We handle these requests directly, without third-party involvement.

Common Questions About Your Data and This Policy

These are the questions we hear most often about how we handle account and payment data. If your question is not covered here, reach out through live chat or email and we will respond with the specifics for your account.

We collect your name, email address, contact number and account credentials at registration. Once you deposit via JazzCash, Easypaisa or Raast, we also store the transaction reference and wallet identifier linked to that payment.

Payment data is shared only with the relevant processor — JazzCash, Easypaisa or Raast — to complete your transaction. We do not pass this information to advertisers or unrelated third parties.

We retain your data for a period following account closure to meet legal and financial recordkeeping requirements. The exact duration depends on applicable regulations in your eligible region.

Yes. Contact our support team with your registered account email and request a data copy. We will locate your record and provide a summary of the personal information we hold.

Cookies keep your session active and help us understand how the platform is used. You can block or clear cookies through your browser settings; note that doing so may affect your login experience.

Reach us through live chat or email, quote your account details, and describe what needs correcting. Our team will verify your identity and update the record without unnecessary back-and-forth.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.